FAQ

1. How do I receive my digital products?

All of our products are delivered instantly by email and through a download link right after checkout. No physical items will be shipped.

2. What file formats are included?

Each product listing will mention the file types provided (such as PDF, PNG, JPG, Canva Template, or Word Document). Please read the description carefully before purchasing.

3. Can I use these products on mobile or tablet?

Yes! Most files can be opened on mobile or tablet devices. However, for the best editing experience, we recommend using a desktop or laptop.

4. Do you accept returns, exchanges, or cancellations?

Because our products are digital and instantly accessible, we cannot accept returns, exchanges, or cancellations. Please double-check your order before purchasing.

5. What if I didn’t receive my download?

If you don’t see the email with your download link, check your spam or junk folder. If you still can’t find it, contact us and we’ll resend it.

6. Can I edit or customize the templates?

Yes! If a product is labeled as “editable” (like a Canva or Word template), you can easily customize it with your own text, colors, and branding. Products marked as “ready-to-use” are designed for immediate use without edits.

7. Can I share or resell these products?

No. All of our products are for **personal or business use only** by the original purchaser. You may not resell, share, or redistribute the files in any form.

8. Do you offer custom designs?

At the moment, we focus on ready-to-use templates. However, if you have a specific request, feel free to contact us—we’d love to hear from you.

9. What if I have technical issues?

If you’re having trouble opening or editing your files, please reach out to us. We’ll guide you step by step to make sure you can access your purchase.

10. How can I stay updated on new products?

You can subscribe to our newsletter (or follow us on social media) to get updates on new product launches, freebies, and exclusive discounts.